Privacy Policy

What we collect

When you send a message through the contact form, we collect your name, phone number or email, and what you write. If you use the VIN check, the VIN you type is sent to the U.S. government’s free VIN decoder (NHTSA) to look up the vehicle; we don’t store it. We don’t use analytics or advertising trackers.

How we use it

We use your information only to answer you, look up parts and quote your repair. We do not sell your information.

Who we share it with

Only with services that run the website: our host (Microsoft Azure), our email provider (Resend), Cloudflare Turnstile, which checks that form messages come from a person, Google Maps, whose map on the About page loads when you scroll to it (Google may set cookies), and TikTok, Instagram and YouTube, whose video players load only when you tap a video on the home page (they may set cookies then).

How long we keep it

We keep messages as long as needed to answer you and keep a record of your vehicle’s service, and as the law requires.

California residents

Under the California Consumer Privacy Act you can ask what we hold about you, ask us to correct or delete it, and opt out of any sale (we don’t sell it).

Your choices

You can ask us to see, correct or delete your information at any time by emailing acevesautomotive@gmail.com or calling (707) 699-8863.

Contact

Aceves Automotive, 1162 Jordan Ln, Suite C, Napa, CA 94559. acevesautomotive@gmail.com.